Credit and Collections Rel 8.12

(also applies to Xe, 8.0, 8.9, 8.10 and 8.11)

 

 

 

What you will learn:

 

This class teaches the fundamentals of how to use the JD Edwards EnterpriseOne Accounts Receivable system to ensure accurate and current information for customer analysis. In this one-day class, you will learn how to determine the most efficient ways to manage overdue account balances and maintain credit information for customers.

 

Hands-on activities will guide you through the set up of controls and policies that enable you to process delinquency notices and fees for overdue invoices as well as review statistical information for customer analysis. As the course pertains to multiple EnterpriseOne application releases the Syntax instructor, as applicable, will highlight the new functionality for each release.

 

Learn to:

• Set up the system for credit and collections

• Manage customer accounts and credit information Manage customer deductions

• Process delinquency fees and notices

• Analyze statistical information for customers

• Process accounts receivable statements

 

Audience:

• Business Analysts

• Functional Implementer

• Project Manager

 

Prerequisites:

 

Required Prerequisites:

• Common Foundation Rel 8.12

 

Suggested Prerequisites:

• Accounts Receivable Rel 8.12

 

Course Objectives:

• Set up the system for credit and collections

• Manage customer deductions

• Manage customer accounts and credit information

• Process delinquency fees and notices for overdue accounts

• Analyze statistical information for customers

• Process accounts receivable statements for customers

 

Course Topics:

 

Business Process Overview

• Describing the Credit and Collections Business Process

• Describing System Features for Credit and Collections

• Describing Accounts Receivable System Flow

• Describing Accounts Receivable System Integration

• Describing the Credit and Collections Menu Structure

 

Setting Up Credit and Collections Information

• Establishing A/R System Constants

• Setting Up Letter Text for Delinquency Notices and Statements

• Setting Up Delinquency Policies

• Describing the Setup of Credit Insurance Policies

• Describing the Setup of User Defined Codes for Credit and Collections

• Describing the Setup of Activity Codes for Deduction Processing

• Describing How to Activate Workflow for Credit and Collections

• Describing the Setup of Credit and Collection Date Patterns

 

Setting Up Customer Records for Credit and Collections

• Describing Customer Master Information for Credit and Collections

• Assigning Credit and Collection Information to Customers

 

Entering Deductions

• Describing the Deduction Management Process

• Entering Deductions Associated with Invoices

• Entering Deductions Associated With Receipts

 

Resolving Deductions

• Describing Deduction Resolution Methods

• Resolving Deductions

• Describing How to Void Activities and Deductions

 

Managing Customer Account Balances

• Describing the Management of Account Balances

• Updating Customer Account Information

• Working Accounts Using Account Balance Inquiry

• Describing How to Review Account Status Summary Information

• Describing How to Work Accounts Using Workflow Management

• Describing How to Review Parent/Child Balances

 

Managing Account Activities

• Describing Account Activities

• Describing the Account Activity Log for Managing Activities

 

Describing the Collection Reports

• Identifying When to Print the Collection Report

• Describe the External Collections Report

 

Managing Credit Information

• Describing Credit Management Activities

• Describe Credit Reporting Tapes

• Describing How to Monitor Insured Credit Limits

 

Processing Delinquency Notices

• Describing Delinquency Notices

• Generating Delinquency Notices

• Approving Delinquency Notices

• Describing How to Purge Delinquency Notice Records

 

Processing Delinquency Fees

• Describing Delinquency Fees

• Generating Delinquency Fees

• Generating Delinquency Fees

• Approving Delinquency Fees

• Describe How to Purge Delinquency Fee Records

 

Describing How to Calculate A/R Statistics for Customer Analysis Describing Accounts Receivable Statistics

• Describing How to Calculate Statistical Information (Describing How to Update Year-End

Information)

 

Describing How to Review A/R Statistical Information for Customers

• Describing How to Review Statistical Information Online

• Describing A/R Analytical Reports

 

Describing the Update A/R from Address Book Process

• Describing How to Ensure Accurate Information for Statements

• Describing the Update A/R from Address Book Program

 

Processing Statements

• Describing Accounts Receivable Statements

• Generating Statements

• Reviewing Statements Online

• Describing How to Reprint and Reset Statements

 

Final Course Activity

 

Course Review